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Mindshop Business Advisor Bulletin - May 2008 THIS EDITION:
John Quinn – Hole18 Ltd, Alloa , United Kingdom
Q. Tell us a bit about your company and your role? I own Hole18 Ltd which as you might be able to guess is focussed on providing Growth and Profit solutions to golf and golf tourism related businesses in the UK including golf clubs, resorts, tour operators, accommodation providers and local councils with municipal golf courses. I also have a majority interest in a UK based Sportsgrounds Maintenance Company called Greenmaster Ltd which is a real life business renovation project for me every day! Q. Why did you decide to join Mindshop? In a word: “fear”. I was afraid I was missing something in the services I offered and that I would miss out something glaringly obvious in the facilitation process with clients. The Mindshop Process has given me a great foundation to build my service offering on. The tools, resources, training and of course the network are the bricks and mortar that build on the process to provide a rock solid structure to any business. I am totally confident that my clients are getting everything they need and that nothing has been missed in the facilitation process. Q. Most valuable Mindshop Tool you have used? The tool I get the best reaction from is Magic Wand. I have often started working with a new client by asking the team to tell me all of the current issues in the business. This is usually a real "cards on the table" moaning session about all the things that are wrong. We then break for coffee to build the tension a bit further. Then I calm it all down and give it a real positive focus by introducing Magic Wand. The effect is sometimes even emotional for clients as they suddenly start to picture what things could be like. Q. Most successful outcome using Mindshop? We received a testimonial this year from a client who turned around their business from a substantial loss the previous year to an increase in turnover of 33% which he attributed to our work. Q. Most beneficial part of being involved with Mindshop? The passion the Mason family have for the business and the strength this gives the Network has huge benefits for everyone. The Mindshop “Value to Others” philosophy is genuine and you can see that in action everyday on the members’ discussion area. Q. In 5 years time, I want to be... In 5 years time, I’d like to be the lead guitarist in the E Street Band, but will more likely be working on business renovation projects. Mindshop annual conferences are always a fantastic opportunity for members globally to network with leading business advisors, learn new business tools and methodologies and most of all, have a lot of fun! Happening this month: Mindshop 2008 Australian Conference
On May 29th and 30th in the beautiful Stamford Plaza in Double Bay, Sydney, Mindshop will be holding the Annual International Conference. With over 70 delegates booked in already, this will be our biggest conference to date and it’s not too late to register! Attending the conference will give you the time out to review your 2008/2009 strategies by yourself or with your team members. There will be plenty of networking opportunities and the conference session will be packed with practical new tools/techniques to weave into the way you do business! Speakers include: - Glenn Cooper - Executive Chairman, Coopers Brewery UK –Conference: 7th & 8th November 2008 , The Midland Hotel- Manchester
US-Conference: 18th & 19th September 2008, Sheraton Boston Hotel, Boston, MA
Further Details of the UK and North American Conference will be sent out in the coming months. If you have any questions, please contact Toni Latham (tlatham@mindshop.com). Latest News – Facilitator Training Days UK Facilitator Day –April 24th
The second round of member training days in the UK was held in late April in Warwickshire and was attended by almost 40 attendees, making it our highest attended UK Facilitator Training Day yet! Networking levels were high and the topic on “Being the ‘Business Person’ who sells – Facilitator tips and techniques” was well received by all. The presenter’s role was passed around throughout the day to the following people:
The day also included a special Case Study on the topic, “How to best integrate new acquisitions into the practice and how to ensure that all branches work towards the common goal and adhere to firm procedures” which was presented by Stephen Grant and expertly Facilitated by Noel Guilford. A special thank you goes out to all the wonderful presenters for sharing your knowledge and wisdom to all! North American Facilitator Day – April 3rd, 8th & 11th
The latest round of Mindshop North American Facilitator Training Days was run across North America in Minneapolis, Atlanta and Toronto on the topic, “Being the ‘Business Person’ who sells – Facilitation tips and techniques”. The days were presented by Mindshop Chairman, Chris Mason and the Minneapolis and Atlanta sessions featured Accredited Mindshop Facilitator and Implementation Support Coach, Rich Kendall and Accredited Mindshop Facilitator, Kay Leaumont respectively. The day also included a case study on the topic “How to achieve our desired SMN growth”. All 3 days were a great success and attendees walked away with the knowledge on not only how to be a more confident presenter and advisor but also some powerful Facilitation tips and techniques to use with clients. Senior Management Network (SMN) Updates Since the last update newsletter, the Senior Management Network has been growing in leaps and bounds which is a credit to all the wonderful Chairpeople and future Chairpeople we have involved!! This year has already seen 35 new members come on board, our first ever special Chairperson’s only Sales Training Day, FOUR Group launches and a further FOUR new Groups launching over the next 2 months. Highlights of the first part of this year include:
Upcoming Launches in June 2008 Bundaberg Business Growth Network Launches in Bundaberg, Australia June 4th will see the launch of the first Bundaberg Business Growth Network which is chaired by Russell Cummings in conjunction with 93.1 Sea FM (the local radio station). The group will be targeted at local Business Leaders and the Launch session will be on the topic, “Making your Growth and Profit Strategies a Reality”. Russell has been working extremely hard for the most part of this year to get this group up and going and we wish him the best of luck for the Launch session! Virago Women’s Success Network Launches in Melbourne, Australia Suzanne Whitmarsh from 1 st Executive in Melbourne, Australia is preparing to launch her first Senior Management Network on the 10th June. This group will be called the “Virago Women’s Success Network” and aimed at female business leaders with a focus on the performance and value of people in organizations. The translation of Virago is “Women of Strength or Spirit” which certainly encapsulates the type of member that will be in this group. The Launch will be around the topic of increasing Growth and Profit by Empowering People. We are sure it will be a success! For further information about the Senior Management Network, please contact Emily Mason – emason@mindshop.com Upcoming 2008 Facilitator Training Days Please mark in your diaries!
Online Training Courses - 240 attendees and 3118 worksheets in 12 months Following their successful release in March 2007 Mindshop’s seven online training courses have had a major impact on the fast-tracked learning of Mindshop members as well as their clients / team members. Over the past 12 months 240 people have commenced an online training course with:
A total of 3118 individual worksheets were submitted and the various training videos on offer in each workshop were viewed over 3000 times as part of the process of attendees completing these courses online. This is again a demonstration of the power of using Online Training to fast-track the learning for members at a time that is suitable for them instead of waiting months to attend a face-to-face course. Best of all the courses are FREE to complete by all members as part of the standard value proposition. We look forward to continuing to evolve the technology used in these courses and encourage more people to package the courses into client offerings and use to training their clients / staff and most importantly themselves. To access any courses or to register clients / staff please go to the ‘Training’ tab in your online member resource centre. In 2008 so far, we have run sessions on topics such as:
WebEx allows attendees to participate in live training sessions, product demonstrations or meetings without the need for any special software on their PC and is all FREE of charge. It is a great way to receive monthly short/sharp 45 minute training sessions from experts around the Network in new innovations and tools, all from the comfort of your own office. Download previous WebEx presentations
NEW 2008 Mindshop GPS Diagnostic Released
The original Mindshop GPS Diagnostic was released in 2005 and has now been used successfully by thousands of businesses around the world to assist in pin-pointing key business / personal issues and providing scope to the financial benefits of these being solved. One of the main benefits of the GPS Diagnostic is that it allows Facilitators to have a conversation (scope) with clients as to why the single $5000 workshop they may have asked for alone cannot solve the $1 million problem they have identified. Instead they may need a 12 month implementation package which could be charged to the client at $50,000 p/a. Thus a 10 fold increase in what you originally felt the client would pay to engage you. We trust you find this upgraded version of the GPS diagnostic valuable in your front-line advisory activities with existing and potential clients. 10 Steps to Tripling your Sales - Article by David Duffy
In marketing what gives you a real return?
Member Statement for use on your Website to promote your membership of Mindshop! Being a Mindshop member provides you with a powerful advantage in your field, so why not include it as a benefit of what you do on your website! Note: Insert your organizations name into the area marked XXXX Strategic Business Solutions partner
To enable us to provide practical and powerful business solutions to our clients XXXX is a member of ‘Mindshop’. Mindshop is a leading, global provider of ‘strategic and personal development’ solutions for business leaders and advisors with over 400 members in 9 countries. Mindshop empowers XXXXX with access to a wealth of business tools, regular training and a global network of specialists to ensure we can provide the strategic solutions our client’s desire both now and in the future. NEW Accredited Mindshop Facilitators All of us at Mindshop would like to pass on our congratulations to the following people who have recently become Accredited Mindshop Facilitators:
Everyone at Mindshop would like to send a warm welcome to the following new members of the Business Advisor Network:
Mindshop Excellence – A Rewarding Experience for All Involved Finding an organization action suitable and willing to host a group of students is the single most important element to starting the Mindshop Excellence process. It's also the most difficult! Do you have an existing client you would like to add value to? Or an organization that has links to a school, or is noted for its commitment to the community and young people? Would you like to assist with the Facilitation of any of our scheduled Excellence programs? In the true spirit of 'Value to Others', we ask you to work with us this year to make our Excellence program better than ever before! The Mindshop team will assist you every step of the way. To get started, email Julie: jemason@mindshop.com
Christine is originally from Quebec and has been living in Melbourne, Australia for over a year. She holds a Bachelors Degree in Business with a major in marketing & IT. Her background includes life insurance and market research. She is certainly looking forward to working with you all! To email Christine: christine@mindshop.com One of the most frequent questions we are asked here at Mindshop is: Q: “Can you clarify what is currently available for us (the members) to add value to our clients in terms of Mindshop material” A: There are a number of different options available for you to use with clients
Click to subscribe and receive the Mindshop bi-monthly update newsletter - Subscribe For more information on any aspect of Mindshop please contact: United Kingdom : Gill Burn - gburn@mindshop.com
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